How can we help?
Sometimes the worst happens. While your organisation may have internal procedures to ensure business carries on, the damage a poorly managed crisis can do to your reputation can become an ongoing issue.
Even the smallest of hiccups can require assistance because, to us, a crisis is anything that impacts on your ability to do business or may damage your reputation. You can’t plan for every eventuality, but you can put processes in place to ensure you hit the ground running should a crisis occur.
Our Managing Director, Jacqui Low, leads our crisis team and her experience in this field is unparalled in Scotland.
Whilst we can’t tell you everyone she’s worked with in a crisis, it started with the Lockerbie disaster and has included other civil emergencies alongside other lesser but challenging corporate reputational situations.
Under Jacqui’s direction, the Indigo team will support your organisation (and you personally) through the crisis. They will plan for the here and now, but they won’t take their eye off what that means for the future.
In short, you and your staff won’t be alone in dealing with the crisis, as you will have a source of guidance on all aspects of appropriate media and public relations activity at this time.
If you want to get a head start in a crisis, Indigo can help you prepare a crisis management communications plan (see What’s the plan?). But, for now, to find out what we can do for you in your time of need, call 0131 554 1230 and ask for Jacqui Low.